We accept the return of any new and unused item(s) if you are not satisfied with your purchase. The goods have to be in their original condition with tags attached. Tiina the Store only accepts returns within 7 days from the date the customer has received the shipment. Please note that any items that are ON SALE, are FINAL SALE. All PerfumerH Fragrance and Candle sales are also Final Sale. NO RETURNS OR EXCHANGES ARE ACCEPTED. We cannot accept them back. Any return requests falling outside of the 7 day time frame outlined above will not be accepted. Items returned without a return authorization will not be accepted. To submit your return please enter your order number and email below, and follow the return prompts. Please note the cost of your return label will be deducted from your overall refund, we do have discounted rates with UPS which allow for inexpensive returns.